New Patients / What to Expect

Initial Consultation

Your first visit is a confidential, 75-90 minute consultation involving detailed clinical inquiry designed to establish a clarity of treatment focus, and perspective of your unique health presentation. This will allow for accurate and appropriate diagnosis and treatment prescription. At Lotus Palm, we move beyond the mere management of symptoms to identify the origins of health disharmony through a principled and directed assessment of your constitution and life circumstance. This is relevant, focused healthcare that works in profound compliment to conventional Western Medicine, ensuring your path toward vitality and improved quality of life is governed by integrity, clinical rigour and honnest practical advice which is delivered with empathy and compassion.

Patient Preparation

To ensure our time is focused entirely on clinical inquiry, we ask that new patients complete their digital intake forms via the Patient Hub prior to arrival. We suggest arriving 10 minutes early to transition into a state of focused recovery. For your comfort and clinical access during prescriptive point stimulation, we recommend wearing loose, comfortable clothing that allows for ease of treatment.
During your consultation, you will undergo a comprehensive health and medical inquiry utilizing traditional pulse and tongue analysis alongside modern clinical assessment methods in order to provide a well informed and appropriate treatment plan. This then informs a treatment prescription which may includeYour treatment may include Clinical Acupuncture, Bespoke Herbal Compounding, or Manual Therapies such as cupping therapy, tuina massage therapy - all hallmark treatments refined over centuries that remain clinically effective today. You will also be advised on dietary and lifestyle considerations from a Chinese medicine perspective. Appropriate frequency and duration of a treatment cycle to deliver desirable results will also be considered, and you will be informed of any potential side-effects or adverse risks.You will leave the clinic equipped with the knowledge and practical tools necessary to better your health and lifestyle long-term.

A Collaborative Method of Care

"Each healthcare system has its time, place, and emphasis in a patient's care. At Lotus Palm, our focus is on clinical outcomes within a holistic healthcare framework, equipping patients with the knowledge and practical tools to better their health and lifestyle."

We are more than willing to engage and collaborate with your current care team or healthcare professionals, be they GPs, Medical sub-specialists, Allied Health professionals. Please feel free to contact the clinic with any enquires.

Specialist Referral Services

Lotus Palm is happy to offer services and accept referral of WorkCover and TAC eligible patients, extending to Specialist Tactile Therapy if appropriate. We operate on an allied model of healthcare and encourage you to contact the clinic to discuss your specific requirements and arrange appropriate clinical care.
Experience a principled approach to clinical care where ancient Chinese medicine cultural heritage meets modern clinical excellence to help you realize your full health potential.

About Us

Lotus Palm Health & Wellness provides relevant, focused healthcare within a collaborative and allied health framework. Led by AHPRA Registered practitioners, our clinic bridges the traditions of Chinese medicine culture with modern clinical rigour and a commitment to excellence with the aim to better patient health, and elevate the quality of life for our shared communities.

Professionally Accredited

All our clinicians are fully certified, registered and accredited with leading industry associations, the Australian Health Practitioner Regulation Agency (AHPRA) and the Chinese Medicine Board of Australia.

At Lotus Palm we adhere to strict industry guidelines and best practice to provide you with safe and effective healthcare.

Opening Hours

Weekdays: 9AM – 6PM
Saturday & Sunday : 10AM – 6PM
66 Atherton Road
Oakleigh Victoria, 3166
03 8628 5853
info@lotuspalm.com.au

Follow Us :

About Us

Lotus Palm Health & Wellness provides relevant, focused healthcare within a collaborative and allied health framework. Led by AHPRA Registered practitioners, our clinic bridges the traditions of Chinese medicine culture with modern clinical rigour and a commitment to excellence with the aim to better patient health, and elevate the quality of life for our shared communities.

Professionally Accredited

All our clinicians are fully certified, registered and accredited with leading industry associations, the Australian Health Practitioner Regulation Agency (AHPRA) and the Chinese Medicine Board of Australia.

At Lotus Palm we adhere to strict industry guidelines and best practice to provide you with safe and effective healthcare.

Opening Hours

Weekdays: 9AM – 6PM
Saturday & Sunday : 10AM – 6PM
66 Atherton Road
Oakleigh Victoria, 3166
03 8628 5853
info@lotuspalm.com.au

Follow Us :

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