FAQs

At Lotus Palm, we believe that transparency is the foundation of clinical integrity. Our practice is built on a principled framework that honors ancient Nanjing traditions while meeting the rigorous demands of modern Australian healthcare standards. We understand that navigating traditional medicine within a contemporary landscape often requires a bridge of understanding, which is why we foster a collaborative journey with every patient.

We operate on a collaborative and allied model of healthcare. Our consultations are designed to be in compliments to, not in competition with, conventional Western Medicine. We recognize that each medical system has its time, place, and emphasis in a patient’s care journey.

Acupuncture at Lotus Palm has evolved into a disciplined system of prescriptive point stimulation. By utilizing fine, sterile needles at precise locations, we influence the body's healing response to affect therapeutic outcomes for many chronic and acute conditions.

AHPRA registration is our hallmark of professional accountability. It ensures that your care is managed by practitioners who adhere to rigorous national standards of safety, conduct, and clinical excellence in Chinese Medicine and Acupuncture.

Yes, our framework provides clinical support for respiratory disorders, including Rhinitis and Allergy, as well as dermatological issues such as Acne and Psoriasis. We address the systemic drivers of these conditions to restore healthful vitality.

Rather than off-the-shelf supplements, we use a unique method of diagnosis to form a treatment prescription tailored to your specific biological blueprint. These hallmark treatments draw on 3,000 years of written history and remain clinically effective today.

We are happy to offer services and accept referrals for WorkCover and TAC eligible patients. This includes our Specialist Tactile Therapy—please contact the clinic directly to arrange appropriate care for your circumstances.

While the initial diagnostic inquiry requires 75 to 90 minutes, return consultations are generally 30 minutes in duration. This ensures focused, relevant healthcare that fits the demands of a high-performance lifestyle.

Tuina is a hallmark Traditional Chinese Medical Massage. It is a functional, manual intervention designed for structural integrity and physical recovery, rather than simple relaxation.

Yes, Private Health Rebates are available at Lotus Palm. We focus on achieving tangible clinical outcomes that align with holistic healthcare frameworks recognized by most major insurers.

While these services may be requested, their inclusion in your treatment is subject to a clinical health assessment. Ultimately, the decision on which hallmark treatments are most appropriate rests with your treating clinician to ensure the highest safety and efficacy.
Experience a principled approach to clinical care where ancient heritage meets modern medical excellence to realize your full health potential.
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About Us

Lotus Palm Health & Wellness provides relevant, focused healthcare within a collaborative and allied framework. Led by AHPRA Registered practitioners, our clinic bridges the scholarly traditions of Nanjing with modern medical excellence to better patient health and elevate quality of life.

Professionally Accredited

All our clinicians are fully certified, registered and accredited with leading industry associations, the Australian Health Practitioner Regulation Agency (AHPRA) and the Chinese Medicine Board of Australia.

At Lotus Palm we adhere to strict industry guidelines and best practice to provide you with safe and effective healthcare.

Opening Hours

Weekdays: 9AM – 6PM
Saturday & Sunday : 10AM – 6PM
66 Atherton Road
Oakleigh Victoria, 3166
03 8628 5853
info@lotuspalm.org

Follow Us :

Services

Remedial, Sports & Relaxation Massage Acupuncture & Electro-Acupuncture Adjunct Energetic Therapies Chinese Herbal Medicine Cupping & Moxibustion

Patient Hub

New Patients / What to Expect Pricing & Private Health FAQs

Useful Links

Philosophy & Heritage The Herbal Pharmacy Principal Practitioner The Clinic
Chinese Medicine - A long and established history from ancient times, with constant refinement and modernisation to produce a safe, effective and holistic model of complimentary healthcare.
Chinese Herbal Medicine - Drawing on thousands of years of collected knowledge, and is utilised extensively in hospitals in China to this day.
Acupuncture - Sub-dermal filiform needling. Safe and effective for a variety of health issues.
Cupping Therapy - The use of medical grade glass cups and a heat source (typically fire), to produce a vacuum which is applied to the skin to enhance circulation and reduce physical tension.
Moxibustion - The use of dried moxa punk (mugwort) which is ignited to apply heat therapy for therapeutic effect.
Referral - WorkCover, TAC & Specialist Tactile Therapy

Services may be requested; however, inclusion in your treatment is subject to a clinical health assessment and ultimately the decision rests with your treating clinician.

All practitioners are AHPRA Registered Acupuncturists and Chinese Medicine Doctors.

Copyright ©2026 Lotus Palm — All rights reserved. Design by G29DESIGN.

About Us

Lotus Palm Health & Wellness provides relevant, focused healthcare within a collaborative and allied framework. Led by AHPRA Registered practitioners, our clinic bridges the scholarly traditions of Nanjing with modern medical excellence to better patient health and elevate quality of life.

Professionally Accredited

All our clinicians are fully certified, registered and accredited with leading industry associations, the Australian Health Practitioner Regulation Agency (AHPRA) and the Chinese Medicine Board of Australia.

At Lotus Palm we adhere to strict industry guidelines and best practice to provide you with safe and effective healthcare.

Opening Hours

Weekdays: 9AM – 6PM
Saturday & Sunday : 10AM – 6PM
66 Atherton Road
Oakleigh Victoria, 3166
03 8628 5853
info@lotuspalm.org

Follow Us :

Services

Remedial, Sports & Relaxation Massage Acupuncture & Electro-Acupuncture Adjunct Energetic Therapies Chinese Herbal Medicine Cupping & Moxibustion

Patient Hub

New Patients / What to Expect Pricing & Private Health FAQs

Useful Links

Philosophy & Heritage The Herbal Pharmacy Principal Practitioner The Clinic
Chinese Medicine - A long and established history from ancient times, with constant refinement and modernisation to produce a safe, effective and holistic model of complimentary healthcare.
Chinese Herbal Medicine - Drawing on thousands of years of collected knowledge, and is utilised extensively in hospitals in China to this day.
Acupuncture - Sub-dermal filiform needling. Safe and effective for a variety of health issues.
Cupping Therapy - The use of medical grade glass cups and a heat source (typically fire), to produce a vacuum which is applied to the skin to enhance circulation and reduce physical tension.
Moxibustion - The use of dried moxa punk (mugwort) which is ignited to apply heat therapy for therapeutic effect.
Referral - WorkCover, TAC & Specialist Tactile Therapy

Services may be requested; however, inclusion in your treatment is subject to a clinical health assessment and ultimately the decision rests with your treating clinician.

All practitioners are AHPRA Registered Acupuncturists and Chinese Medicine Doctors.

Copyright ©2026 Lotus Palm — All rights reserved. Design by G29DESIGN.