New Patients / What to Expect

Initial Consultation

Your first visit is a disciplined,60 minute clinical inquiry designed to establish a unique method of diagnosis and treatment prescription. At Lotus Palm, we move beyond the mere management of symptoms to identify the systemic origins of disharmony through a principled assessment of your biological blueprint. This is relevant, focused healthcare that works in profound compliment to conventional Western Medicine, ensuring your path toward vitality is governed by integrity and academic rigour.

Patient Preparation

To ensure our time is focused entirely on clinical inquiry, we ask that new patients complete their digital intake forms via the Patient Hub prior to arrival. We suggest arriving 10 minutes early to transition into a state of focused recovery. For your comfort and clinical access during prescriptive point stimulation, we recommend wearing loose, comfortable clothing that allows for ease of treatment.
During your consultation, you will undergo a comprehensive inquiry utilizing traditional pulse and tongue analysis alongside modern clinical assessment. Your treatment may include Clinical Acupuncture, Bespoke Herbal Compounding, or Manual Therapies - all hallmark treatments refined over centuries that remain clinically effective today. You will leave the clinic equipped with the knowledge and practical tools necessary to better your health and lifestyle long-term.

A Collaborative Method of Care

Each system has its time, place, and emphasis in a patient's care. At Lotus Palm, our focus is on clinical outcomes within a holistic healthcare framework, equipping patients with the knowledge and practical tools to better their health and lifestyle."

Specialist Referral Services

Lotus Palm is happy to offer services and accept referral of WorkCover and TAC eligible patients, extending to Specialist Tactile Therapy. We operate on an allied model of healthcare and encourage you to contact the clinic to discuss your specific requirements and arrange appropriate clinical care.
Experience a principled approach to clinical care where ancient heritage meets modern medical excellence to realize your full health potential.
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About Us

Lotus Palm Health & Wellness provides relevant, focused healthcare within a collaborative and allied framework. Led by AHPRA Registered practitioners, our clinic bridges the scholarly traditions of Nanjing with modern medical excellence to better patient health and elevate quality of life.

Professionally Accredited

All our clinicians are fully certified, registered and accredited with leading industry associations, the Australian Health Practitioner Regulation Agency (AHPRA) and the Chinese Medicine Board of Australia.

At Lotus Palm we adhere to strict industry guidelines and best practice to provide you with safe and effective healthcare.

Opening Hours

Weekdays: 9AM – 6PM
Saturday & Sunday : 10AM – 6PM
66 Atherton Road
Oakleigh Victoria, 3166
03 8628 5853
info@lotuspalm.org

Follow Us :

Services

Remedial, Sports & Relaxation Massage Acupuncture & Electro-Acupuncture Adjunct Energetic Therapies Chinese Herbal Medicine Cupping & Moxibustion

Patient Hub

New Patients / What to Expect Pricing & Private Health FAQs

Useful Links

Philosophy & Heritage The Herbal Pharmacy Principal Practitioner The Clinic
Chinese Medicine - A long and established history from ancient times, with constant refinement and modernisation to produce a safe, effective and holistic model of complimentary healthcare.
Chinese Herbal Medicine - Drawing on thousands of years of collected knowledge, and is utilised extensively in hospitals in China to this day.
Acupuncture - Sub-dermal filiform needling. Safe and effective for a variety of health issues.
Cupping Therapy - The use of medical grade glass cups and a heat source (typically fire), to produce a vacuum which is applied to the skin to enhance circulation and reduce physical tension.
Moxibustion - The use of dried moxa punk (mugwort) which is ignited to apply heat therapy for therapeutic effect.
Referral - WorkCover, TAC & Specialist Tactile Therapy

Services may be requested; however, inclusion in your treatment is subject to a clinical health assessment and ultimately the decision rests with your treating clinician.

All practitioners are AHPRA Registered Acupuncturists and Chinese Medicine Doctors.

Copyright ©2026 Lotus Palm — All rights reserved. Design by G29DESIGN.

About Us

Lotus Palm Health & Wellness provides relevant, focused healthcare within a collaborative and allied framework. Led by AHPRA Registered practitioners, our clinic bridges the scholarly traditions of Nanjing with modern medical excellence to better patient health and elevate quality of life.

Professionally Accredited

All our clinicians are fully certified, registered and accredited with leading industry associations, the Australian Health Practitioner Regulation Agency (AHPRA) and the Chinese Medicine Board of Australia.

At Lotus Palm we adhere to strict industry guidelines and best practice to provide you with safe and effective healthcare.

Opening Hours

Weekdays: 9AM – 6PM
Saturday & Sunday : 10AM – 6PM
66 Atherton Road
Oakleigh Victoria, 3166
03 8628 5853
info@lotuspalm.org

Follow Us :

Services

Remedial, Sports & Relaxation Massage Acupuncture & Electro-Acupuncture Adjunct Energetic Therapies Chinese Herbal Medicine Cupping & Moxibustion

Patient Hub

New Patients / What to Expect Pricing & Private Health FAQs

Useful Links

Philosophy & Heritage The Herbal Pharmacy Principal Practitioner The Clinic
Chinese Medicine - A long and established history from ancient times, with constant refinement and modernisation to produce a safe, effective and holistic model of complimentary healthcare.
Chinese Herbal Medicine - Drawing on thousands of years of collected knowledge, and is utilised extensively in hospitals in China to this day.
Acupuncture - Sub-dermal filiform needling. Safe and effective for a variety of health issues.
Cupping Therapy - The use of medical grade glass cups and a heat source (typically fire), to produce a vacuum which is applied to the skin to enhance circulation and reduce physical tension.
Moxibustion - The use of dried moxa punk (mugwort) which is ignited to apply heat therapy for therapeutic effect.
Referral - WorkCover, TAC & Specialist Tactile Therapy

Services may be requested; however, inclusion in your treatment is subject to a clinical health assessment and ultimately the decision rests with your treating clinician.

All practitioners are AHPRA Registered Acupuncturists and Chinese Medicine Doctors.

Copyright ©2026 Lotus Palm — All rights reserved. Design by G29DESIGN.